Support
Answers to the questions people ask most. If yours isn’t here, email us.
Questions
How do I show internet speed on the Windows 11 taskbar?
Install Bytevane from the Microsoft Store. Download and upload speeds appear next to the clock, on Windows 11 and Windows 10, and Settings lets you move them, change the layout or pick another monitor.
How do I see which app is using my data on Windows?
Open Bytevane and choose Apps. It shows how much data each app used, from the last 15 minutes up to 30 days. Data Guard also notifies you when one app reaches a limit you pick, 500 MB unless you change it, within 15 minutes.
Is Bytevane free?
Yes. Taskbar speeds, the dashboard, per-app and per-network usage, history and Data Guard alerts are free, with no ads and no time limit. Bytevane Pro is an optional one-time purchase of USD 24.99, with no subscription.
Why does blocking an app or setting a speed limit ask for administrator approval?
Blocking uses a Windows Firewall rule, and speed limits use Windows policies. Both change system settings, so Windows asks for administrator approval each time, through its standard prompt. Bytevane does not keep administrator rights in the background.
Can I limit how fast one app downloads?
No. Windows can only slow down traffic a PC sends, so Bytevane Pro limits upload speed, for one app or the whole PC. The exception is Windows Update and the Microsoft Store, whose download speed Windows lets you cap, and Pro does that too. To stop an app downloading at all, block it.
I bought Pro. How do I get it on another PC?
Pro belongs to your Microsoft account. Install Bytevane on any PC where the Microsoft Store is signed in with the same account, and Pro unlocks. There is no key to enter.
I used NetSpeed Tray. Do my settings and history carry over?
Yes. Bytevane 2.0 is an update to NetSpeed Tray from the Microsoft Store. Your settings, your history and the Start with Windows choice carry over, and the original files are left in place.
Why does Bytevane show usage from before I installed it?
Usage per app and per network comes from records Windows already keeps, so Bytevane can show them from the start. They are read on your PC and never sent anywhere.
Which versions of Windows does Bytevane run on?
Windows 10 version 1809 or later, and Windows 11, on x64 and ARM64 PCs.
How do I ask for a refund for Pro?
Pro is sold through the Microsoft Store, so Microsoft handles refunds under its own policy. Start from the order in your Microsoft account order history.
Does Bytevane send my data anywhere?
No. Your usage data stays on your PC. The only connections Bytevane makes are an optional ping and the Microsoft Store, for Pro. The privacy policy has the details.